Вышел Microsoft Service Manager Beta 2

[itsmonline]

Вышла вторая бета продукта Service Manager.

В этой версии:
- Problem management
- End user self-service portal
- IT analyst portal
- Inbound email to incident workflow
- New reports
- Full extensible data warehouse
- Authoring console for customizing forms and creating custom workflows (without writing code!)
- Operations Manager integration – alert to incident scenario and service/service component inventory sync
- Self-service software provisioning
- significant improvements in performance and scalability

Скачать можно на Microsoft Connect (http://www.connect.microsoft.com/)

Источник: http://akmeev.ru